Frequently Asked Questions
Q: What is AYUTRIBE?
A: AYUTRIBE is a natural wellness brand focused on plant-based products made to support healthy hair, skin, and overall well-being.
Q: Are your products natural?
A: Yes, our products are made with plant-based ingredients and are free from harsh chemicals.
Q: Do you ship internationally?
A: Yes, We currently ship to the following countries:
- 🇺🇸 United States
- 🇦🇺 Australia
- 🇳🇿 New Zealand
- 🇨🇦 Canada
- 🇬🇧 United Kingdom
- 🇮🇪 Ireland
- 🇸🇬 Singapore
- 🇦🇪 United Arab Emirates
- 🇦🇹 Austria
If you can't find your country listed, please email us at hello@ayutribe.co or send us a message. We'll be happy to check whether we can ship to your location.
Q: How long does delivery take?
A: Orders are processed within 1–3 business days.
Estimated delivery times after dispatch are:
- United States: 7–14 business days
- Australia: 7–14 business days
- Canada: 7–14 business days
- New Zealand: 7–14 business days
- United Kingdom: 7–14 business days
- Austria: 7–14 business days
- Singapore: 7–14 business days
- United Arab Emirates: 7–14 business days
- Ireland: 7–20 business days
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, holidays, or other factors outside our control.
Please note that delivery times are estimates and may vary due to customs, carrier delays, or peak seasons.
Q: Can I return a product?
A: Yes, we accept returns based on our Return & Refund Policy. Please check the policy page for details.
Q: Are your products suitable for both men and women?
A: Yes, our products are designed for everyone.